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Hellroaring Technologies, inc.

Polson, Montana  -  USA

Our SSR Warranty Page 

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Standard Terms and Conditions of Sale

The sale of Hellroaring Technologies, inc. products shall be governed by the laws of the state of Montana.   All sales shall transfer title within the state of Montana via common carrier.   Hellroaring Technologies, inc. does not collect sales taxes for any other state.   Should, in the unlikely event, a cause of action arise, buyer agrees that such action shall be held and governed in the state of Montana.

The buyer recognizes that there exists inherent risks associated with batteries and installation & operation of battery devices.  It is understood that any technical information published by Hellroaring Technologies, inc. including any installation instructions is of a general nature only and it is the user's responsibility to determine the proper application, installation, and operation of products.  The buyer assumes all risk and agrees to indemnify Hellroaring Technologies, inc. against any and all causes for injury or damage to third parties that arises from use of such product. 

Return Policy

Should any product sold by Hellroaring Technologies, inc. not meet or exceed your expectations, you may, within 30 days of our shipment to you, return such product for a full refund (credit on credit card orders) less a 15% restocking charge, provided that:

a) You obtain an RMA number and provide your shipping address by calling customer service at 406 883-3801 or send an RMA request via e-mail (include the model#, serial number, and your phone number), and
b) The product, including all accessories, is returned in original and re-saleable condition, and
c) Units are Shipped (prepaid and insured for damage in transit) in the original or equivalent packaging, and
d) (optional) You include a simple note as to the reason for dissatisfaction.  (This can help us improve our products)

For quantity orders, sales are final and our standard limited warranty applies.

Limited Warranty

This Limited Warranty is extended to the original purchaser.   Hellroaring Technologies, inc. warrants that our SSR products will be free from defects in materials and workmanship upon delivery.  All claims for defects must be made within 30 days of delivery.  The sole and exclusive remedy for failure of the product shall be for us, at our option, to repair or replace the product, to whatever extent we deem necessary to restore the product to proper operating condition.   We may make replacements with new or functionally equivalent products of equal value.   Should Hellroaring Technologies, inc. be unable to repair or replace the product within a reasonable time, we reserve the right, at our option, to issue a refund or credit of the purchase price in lieu of repair or replacement.   We reserve the right to assess a $15 fee for units returned and proven not to be defective.   To obtain warranty service you must:

1) Call Customer Service at 406-883-3801 for a Return Material Authorization (RMA) number and shipping address.  Or send an RMA request via e-mail (include the model#, serial number, and your phone number and your return shipping address)
2) Return the product in the original or equivalent packaging (Shipping prepaid and insured for damage in transit), together with the RMA number AND a description of the problem.  Include your return shipping address and your phone number.

 

Exclusions

This Limited Warranty is made expressly in lieu of and to the exclusion of any and all warranties, express or implied, oral or written, including, without limitation, any and all implied warranties of merchantability or fitness for a particular purpose, and all such other warranties are expressly disclaimed.   This Limited Warranty shall not be applicable to failures of the product that result from accident, abuse, misapplication or alteration, improper installation or maintenance, unauthorized repair attempts, operation or attempts to operate it beyond its mechanical, chemical, thermal, or electrical capacity intentionally or otherwise, and we assume no liability as a consequence of such events under the terms of this warranty.    Hellroaring Technologies, inc. shall not be liable for any special, indirect, incidental, consequential, exemplary, or punitive damages for claims in any claim, action, suit or proceeding arising out of the purchase, use or performance of the product, and whether or not it has been advised of the possibility of such damages.   The foregoing allocation of risk is reflected in the price of the product.  Nor shall there be any liability thereunder for claims of  labor, loss, profit, goodwill, repairs or other expenses incidental to the repair or replacement of such product.  

Return to our SSR Sales Page.

 

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Send mail to sales08@hellroaring.com   with questions or comments about this web site.
Copyright 1998-2008 Hellroaring Technologies, inc.
Last modified: 1/5/2008